Shipping and Delivery Policy
Getting your orders from our door to yours quickly and efficiently is what we’re all about here at Psychodrugworld.com. We understand how important it is for you to receive your products safely and promptly. This policy provides all the details you need about how we handle shipping and delivery.
Order Processing
Our team gets to work on processing your order as soon as you click ‘Submit’. Typically, it takes us 1-2 business days to get your order ready. Once everything’s packed and set to go, we’ll send you an email with the shipping details so you can track its journey.
Shipping Methods and Costs
We offer several shipping options to cater to your needs. The cost of shipping is calculated based on the weight of your order and the shipping method you choose. You’ll see all the available options and their costs when you check out, so you can make the best choice for your needs.
Delivery Times
Delivery times depend on the shipping method you select:
- Standard Shipping: Usually arrives within 3-5 business days.
- Express Shipping: Gets to you within 1-2 business days.
Please note, these times are estimates and can vary based on factors outside of our control, like postal delays or customs for international orders.
International Shipping
Yes, we do ship internationally! However, it’s important for you to know that shipping times can be longer, and there might be additional taxes or customs fees when the package arrives in your country. While we strive to provide as much information as possible, we recommend checking with your local customs office to get all the details.
Tracking Your Order
Every order comes with a tracking number. You’ll find this in your shipping confirmation email, allowing you to see where your package is in real-time. If there are any issues with tracking your order, our customer service team is here to help.
Lost or Damaged Items
We pack every order with care, but we know that sometimes things can go wrong in transit. If your order arrives damaged or doesn’t arrive at all, please contact us immediately. We’ll work with you to resolve the issue, whether that means sending a replacement or processing a refund.
Returns
If you need to return an item, please refer to our Returns and Refunds Policy for detailed instructions on how to proceed. We aim to make returns as hassle-free as possible.
Questions?
If you have any questions about our Shipping and Delivery Policy or your order, don’t hesitate to get in touch. Our customer service team is here to ensure your experience with us is smooth from start to finish.